Reference

liga500 Terms & Conditions Made Clear

Our Terms & Conditions explain how you open, use and protect your liga500 account, including wallet checks through DANA, OVO, GoPay and QRIS.

Account accessWallet checksData handlingLocal-law access
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HELP WITH POLICY

Get Answers When A Term Is Unclear

A clear contact path matters when a clause affects your account or wallet status. We keep policy assistance close to the account area, so you can ask about a specific section instead…

Account policy chat Use the support chat linked from your account area when you need a clause explained. Include your registered phone detail and the section title, but never send your password or full wallet credentials. We can then point you to the relevant Terms & Conditions wording.
Wallet status path When a DANA, OVO, GoPay or QRIS status appears unclear, contact us from the cashier or account support path with the transaction reference. We can check whether the issue concerns a policy requirement, a matching-name check or a payment provider status.
Account access request If phone verification or a device sign-in prevents access, use the account help route and describe the step where access stopped. We may ask for details needed to confirm ownership before discussing account-specific terms or making a permitted change.
HOW WE APPLY TERMS

What Your Account Rules Cover

The policy also explains how we handle account data around the lobby, cashier and sign-in process.

Data used for account steps

We use the details you submit for account creation, phone verification, sign-in checks and wallet matching. The Terms & Conditions explain the purpose of each required field, so a request for account data is connected to access, payment processing or account protection.

Cookies and device settings

Cookies can help keep a session connected while you move from login to the lobby or cashier. Our policy explains their role and how browser settings affect them. Clearing cookies may require you to repeat phone or account verification on that device.

Account security duties

You must keep your password, phone access and verification details private. We may pause an account step when sign-in behaviour or payment ownership needs checking. Never share a one-time code, even when asking support about Terms & Conditions.

Retention and removal

The policy describes how long account, payment reference and support records may be retained for account administration, security and legal duties. Closing an account does not necessarily erase records immediately where a retention duty still applies.

Who handles a policy request

Our account support route handles questions about wording, access decisions, wallet checks and data requests. Give us the section name and a short description of your concern. We will use the contact details already connected to your account when ownership needs confirmation.

Requesting a correction

If your name, phone detail or account record is inaccurate, ask support to review the specific field and explain the change requested. We may require a matching account step before altering it, and the Terms & Conditions state when a correction cannot be made.

Terms & Conditions Questions Answered

These common searches focus on the parts of our Terms & Conditions that affect account access, wallet use and personal data. We answer them in practical terms, but the full policy remains the controlling text for your account. If your situation involves a specific transaction, use the account support route with its reference.

You can read the current Terms & Conditions on this page before opening an account or using the lobby. Check the effective-date wording whenever you return. The policy covers account creation, phone verification, wallet matching, device access, data handling and requests sent through support.

Yes. The payment sections apply when you use DANA, QRIS, OVO, GoPay, bank transfer or a virtual account route. Your payment name and account details may need to match, and a transaction can remain subject to provider checks described in the applicable Terms & Conditions.

You may use the supported browser path on a phone or desktop, but each device session remains subject to our security terms. A new device can trigger phone verification or another ownership check. Keep your login private and contact support if a sign-in step stops you.

It means account eligibility and access are not separated from the rules that apply in your location. Our Terms & Conditions do not override Indonesian requirements or other applicable rules. Where local law permits, access follows the account, identity and payment checks stated on this page.

Use the account support path and identify the exact field you want changed, such as a phone detail or name. We may ask for an ownership check before editing it. Our Terms & Conditions explain when a correction is possible and when retention duties require a record to remain.

An extra check can confirm that the account holder, payment name and transaction reference belong together. This applies to DANA, OVO, GoPay, QRIS, bank transfer and virtual account requests when the details do not align. The Terms & Conditions set out how we handle that review.

Start from the support route connected to your account and include the clause, account step or payment reference involved. Do not send your password or one-time code. We use the registered contact detail to confirm ownership before discussing account-specific Terms & Conditions concerns.

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